Access to Bradford Theatres

Bradford Theatres have won the Theatres Marketing Award for Most Welcoming Theatre in 2005 & 2009

At Bradford Theatres we aim to make our venues fully accessible and we offer an extensive range of access facilities to ensure an easy and enjoyable experience for all our customers.

This includes a dedicated "Welcome Host" who is allocated to customers with specific needs when they arrive at the venue.

"Without any doubt whatsoever Bradford Alhambra... has shot to the summit of the Premier League of theatres, providing affordable, regular access for deaf/h.o.h people, via captioning..."

Sheffield Area Captioned Support Group

"As a disabled person I must say that the facilities and staff in Bradford are excellent"

Bradford Theatres patron.

Signer Suzie gives her verdict on Bradford Theatres

Bradford Theatres have been assessed and accredited by DisabledGo.

Throughout this site we've added Signed and Captioned videos where possible. A complete list of these videos can be found at the bottom of this page

 

Physical access to the venues

  Wheelchair access 

There are 6 wheelchair spaces at both the Alhambra Theatre and St George's Concert Hall. Level access is via Great Horton Road for the Alhambra and via the ramp on Bridge Street for St George's Hall. A companion may attend free of charge for all productions at the Alhambra and selected performances at St George's Hall.

Wheelchair accessible toilets are available at both venues, and there is a low level counter at the Box Office at St George's Hall where you can pre-book and pick up your tickets.

There are 2 platform lifts available at St George's Hall for wheelchair users at standing performances only. The platforms are placed at the back of the auditorium and can be operated by the wheelchair user or carer (there is a staff member on hand to assist and explain the simple procedure in using the lift). Each platform can accommodate 2 wheelchairs and a carer.

Patrons wishing to use this facility can book their tickets in the normal manner mentioning that they would like to use the platform lift. Spaces are strictly allocated in the order tickets are purchased, i.e. on a 'first-come-first-served' basis.

NB. the use of both wheelchair platforms is governed by the technical requirement of the show. You will be advised at time of booking if only one platform is available.

Parking

Designated parking spaces are available for disabled patrons at the Alhambra on Morley Street and on Randall Well Street opposite the Love Apple Café-bar.

Please access the Morley Street spaces via Great Horton Road at the side of the Alhambra. Drive up to the controlled bollards, press the speech button to talk to the CCTV operator who will request that you show your disabled parking permit, viewed from a camera on the side of the building. For those unable to reach the button, the intercom will activate automatically after a short time. The bollards will be lowered allowing access to the one-way system.

After the show, automatic bollards facilitate your exit via Morley Street. If you are being collected after the performance, please make sure your driver has your parking permit ready to show at the controlled bollards. If you are being collected by taxi, please make yourself known to the House Manager who can arrange for the taxi driver to gain access to the one-way area outside the theatre.

There is a drop-off and pick-up point in the lay-by outside St George's Hall for wheelchair users.

Dining

Equipment is available in our restaurants to enhance your dining experience. Please make your request at the time of booking your table.

 

Deaf, deafened or hard of hearing visitors

Hearing enhancement

The auditoria at the Alhambra and St. George's Hall are equipped with infra-red audio systems. These enable patrons to independently control the level of volume required wherever they sit in the auditorium. Headsets are available from confectionery kiosks.

  Captioned performances

We offer captioned performances for some shows. Captioning is similar to television subtitling and gives deaf, deafened or hard of hearing people access to live performance. The actors' words appear on display units at each side of the stage at the same time as they are spoken or sung. A qualified captioner operates the captions as the action happens on stage so it can be read by hard of hearing attenders at the same time as the actors are saying the words on stage.

For captioned performances click here

 Sign language interpreted performances

We offer sign language interpreted performances for some shows. A signed performance is the usual full production with the addition of a Sign Language Interpreter who stands on the stage interpreting the show for deaf attenders.

For signed performances click here

 

Visually impaired visitors

Guide dogs are welcome at our venues.

  Audio described performances

We offer audio description for some shows. Audio Described performances are designed to improve the experience of visually impaired and blind attenders. As well as listening to the dialogue on stage the visually impaired customer wears a headset and listens to a live description of the action on stage. The description only happens in between dialogue and supplements the voices of the performers in explaining the emotions and action of each scene.


Click below for audio information on forthcoming Audio Described performances at Bradford Theatres

 

 

For audio described performances click here

 

Contact

If you wish to use these services, please let the Box Office know at the time of booking and they will advise you on the best seating to view the interpreter or captions.

To book tickets you can use our Minicom on 01274 305592 or you can fax your booking on 01274 431033. Bookings can also be made online here (please note there is a £1.50 per ticket charge for online sales).

Bradford Theatres are keen to improve accessibility and facilities for all patrons and we will do our best to accommodate any special requests that you might have. Please contact us via our contact page here:

 

Access Videos

Below are all Signed and Captioned videos available within our site.

Video 1: Welcome to Bradford Theatres

Video 2: BSL/Captioned performances, hearing assistance and other access information

Video 3: How to buy tickets

Video 4: Planning your visit

Video 5: Contact us

Video 6: The Alhambra Theatre

Video 7: St George's Hall

Video 8: The Studio

 

 

© Bradford Theatres 2009. All rights reserved.

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